dLocal has expanded its payments partnership with eSky Group, extending local payment capabilities across Latin America and Africa.
The two companies have worked together since 2021, initially focusing on improving payment experiences in markets including Brazil, Chile, Colombia, Mexico, Peru and South Africa. The expanded collaboration aims to strengthen payment acceptance and settlement performance for eSky customers in additional regions.
The partnership centres on local acquiring, a payments approach that allows transactions to be processed domestically rather than cross-border. According to the companies, this results in lower processing costs, faster settlement times and improved customer support, helping to raise authorisation rates in local markets.
In addition to improving payment acceptance, the collaboration includes enhancements to refund processing, designed to streamline repayments and improve the overall customer experience for travellers booking through eSky’s platforms.
Future plans for the partnership include the rollout of instalment payment options and the introduction of additional alternative payment methods, reflecting growing demand for flexible payment solutions in emerging markets.
Grzegorz Kwiecień, chief operating officer of eSky Group, said the focus on local acquiring has played a key role in boosting authorisation rates and improving the payment journey for customers. He added that dLocal’s customer service and continuous support had been central to the partnership’s success.
John O’Brien, chief revenue officer at dLocal, said the collaboration demonstrated the impact of local payment solutions in complex markets. He said the companies had established a strong foundation for growth in Latin America and Africa by prioritising local acquiring and payment optimisation.
dLocal provides payment infrastructure that enables global merchants to accept local payment methods in emerging markets, particularly across Latin America, Africa and parts of Asia. The company has positioned itself as a key partner for international businesses seeking to expand in regions with fragmented payment ecosystems.
eSky Group operates travel booking platforms across Central and Eastern Europe, offering flights, accommodation and travel services to international customers. Improved payment performance is seen as critical to supporting growth as the company continues to expand its global reach.
The expanded partnership reflects a broader trend among global merchants investing in localised payment infrastructure to improve conversion rates and reduce friction in cross-border commerce.
